Those of you who know me, know that I'm never short of an opinion. I'm a strong believer in solutions and vary rarely will cite a problem without suggesting a solution. But sometimes, I just have opinions and for fear of being misunderstood, I'm going to share with you my thoughts on a few "hot convention topics" within the gift basket industry right now. And as the title of my blog and forthcoming book, "Turning Points", I find myself going through a significant turning point that I'll share with you too.
"Attendees and vendors are deciding not to go to any convention because they don't want to have to choose or disappoint the other two conventions."
While I know of one attendee that made the decision not to attend for this reason, the majority of the attendees and vendors who are choosing not to go is because they can't afford to do so. It's really that simple. I've spoken to over 50 of both attendees and vendors and they'd love to participate but they're still struggling to bounce back from this economy. If they could afford to be there, they would in a heartbeat.
"Can't all three conventions become one?"
This is a tough one and if you're a business person, you know this isn't possible. I'll tell you that its been my priority since I started GBA in 2009, to "uplift the industry in the spirit of support and collaboration. Support and collaboration....not starting another convention to compete with an existing one. Let's remember that I was asked to take over the National Gift Basket Convention and after pushes and shoves by a variety of people citing it "necessary", I accepted. And now, am nervous as all heck to live up to the expectations of Tom & Pam Newell as well as the industry. I didn't start GBA and then start a convention. I respected the convention that was out there and jumped on board and asked how I could help.
But let 's get to the point...asking all conventions to become one means that two groups of people are no longer in a "convention owner" position. And, as a businesswoman, I know better than to partner with others when it comes to large sums of money. If I fail, its my business; if I succeed its mine to share with others. I am smart enough, however, to collaborate with trusted advisers who are successful, care and do things for the right reasons.
That is worth repeating.
Trusted advisers are people who have demonstrated a level of success in their personal and professional lives that are to be commended. They care about what they do, how they do it and foster relationships that are meaningful and long lasting. Last and certainly not least, they make decisions for the right reasons; not out of spite. They're willing to step up, volunteer and be a part of something without any expectations in return.
Am I open to working with other convention owners? Yes (some) but I will not share financial risk and I will choose how to share the reward. Is everyone invited to participate and be a part of what we're doing? Absolutely!
"No one can make money doing a convention anyway."
There is no way that I am going to take over a convention if I'm not going to be able to make money. The amount of time, money, effort, sweat and tears that goes into an event of this size and importance is unbelievable. Now, if I choose to give my profits or add more give-aways so our attendees are overjoyed, that's my business but I'll tell you that there is no way that I'm going to owe money at the end of a convention or not make any money. I deserve to make some money, this is a ton of work!
Smart event planners have a budget and they stick to it to the penny leaving some room for the unexpected. It's just like a small business - you have investments and all of the typical expenses. Just to give you an idea - it costs $4000 to rent the projector screen and projector in the main room for three days. So I went on eBay, bought the screen for $98, spent $499 on a project and I'm done - for years to come.
But let me make one more point. It's not always about the money. Sometimes people like me do things for the betterment of the cause. And as my husband would say, "the money is the reward for the effort and emotion you put into what you do."
"How do I make the decision which convention to go to? I don't want to hurt anyone's feelings."
This is your personal preference and anyone who judges you on your decision doesn't care about your personal interest or future anyway. My advice is to look at the faculty and their track record. Visit their websites, read their biographies and education and see who is going to be giving you information about how to run your business - its important that you know you're going to be learning from people who know what they're talking about; not someone who thinks they'd make a good instructor. Second, make a list of what you need to up-level your company and cross reference that with the classes being offered. Lastly, pay attention to where the vendors are placing their support - that might be a good indicator that they have the confidence to spend thousands of dollars to be involved. And know this....you won't hurt my feelings. I respect your decision to go wherever you feel is the right place to be :).
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My turning point through this entire process is that I have to stay focused on the mission. There is plenty of drama around me; people saying this people saying that - the bottom line is to stay focused. Wayne Dyer said, "When you judge another, you do not define them, you define yourself." While its easy to get caught up in the gossip and negativity, I have to stay 110% focused on my mission. Even writing this blog is steering me off my course but just for a few minutes :).
My #1 mission is that the attendees genuinely get the education and inspiration they need to work to their full potential. We all created our companies to become successful; not to struggle and wonder what to do next. My opening speech is called, "Reveal Your Potential" and it talks about having the confidence and a sincere desire to use your full potential - for real. There are a lot of people that will tell you to chase your dreams, I say - choose your path, lay down some dynamite and blow it up! Don't be the person that sits back and waits - go get it.
And yes, that's what we have done for this years convention.
Join us.
And yes, that's what we have done for this years convention.
Join us.
Debbie Quintana encourages your feedback, comments and questions; publicly or privately. Privately to debbie@debbiequintana.com and publicly here on her blog.
I almost agree with everything you said above. Almost. I chose to come to your convention because of several things one being the classes and teachers that you have. Anyone can say they are an teacher but like you said, i want to learn from people who are making money. I read their biographies and went to theri websites to learn more about them and am impressed. the other thing is the tradeshow vendors. You have a lot of vendors that I know and would like to meet in person and some that I haven't heard of before. the other conventions only have 2-3 vendors that offers supplies that i might be interested in.
ReplyDeleteIt is expensive for me to come. I'm flying clear across the US and the hotel you chose is a bit expensive for my taste but I know its upscale and I'll like it. It's time away from my family but I know I need this if I'm going to take my company where it needs to go.
I am aware of the drama this year about the conventions and think that Joyce Reid is the catalyst behind a lot of it. (I feel lucky that I can write this anonymously and freely. If you write something on Joyce's board she doesn't like and anything having to do with you, she deletes it). She is why I wont go to the convention in Las Vegas.
I also wanted to say thank you for being a good person and doing all that you do for our industry. I can't wait to meet you in person and hope I can have a few minutes with you.
Dear Anonymous,
DeleteThanks for the reply. I've gotten several emails this morning and am happy to know you like the anonymity of this. I appreciate everything you said, especially the part about being away from your family. When I used to travel a lot, that was the hardest part. I am fortunate enough to have my son, husband and family helping me with the convention so I don't have to be away from them. As far as the cost, its a bit of a catch22 right? If you don't get educated then you may not be able to advance your company; but on the flip side, its a lot of money! I get it.
There is a certain amount of inspiration that is achieved by being around other people who understand your business and what you do. Its pleasantly infectious and I think once you leave San Jose, it is something that will be with you forever. You'll form new relationships and leave with a higher level of confidence that you can do it! That's the intangible, hard to put into words part of this whole experience we've designed.
As far as your comments on Joyce Reid, I have no clue. All I know is that she doesn't like me. I've never been told why but it is what it is...doesn't really matter to me anymore.
And lastly, you're welcome! I can't wait to meet you too (whoever you are!) and I am making myself widely available to spend as much time with as many people as I can.
I just sent you an email too but wanted to state publicly that the mere size of what you're doing is what attracted me to come to your convention. Your website is thorough and explanatory; the staff is impressive and the number of vendors you have is rockin'. I also think your generosity is over the top. I, too, hope to meet you in person and get you to sign my copy of Avance which I carry with me everywhere I go. Your convention is going to be bigger and better than any of the previous convention owners have ever made it and our industry is going to be so excited.
ReplyDeleteAs far as cost is concerned, in order to sell this to my husband, I had to break it down. I thought you might appreciate this:
Breakfast & Lunch Meals: $100; which is $16.67 per meal.
Classes, Tradeshow, etc.: $199, which is $9.95 per event.
That is totally worth every penny and while I don't have a ton of money, I will make it happen. I'm coming out with two other gift basket peeps. We are going to buy our tickets as soon as our tax returns come in this week.
See you there.
Thank you Carol, I did get your email [blushing]. I can't take all of the credit. I have an amazing team and caring advisors. And yes, I'll sign your book of course. I hired someone to run the convention so that I have plenty of engagement time with everyone so just find me. I'll be sitting with my feet up (just kidding!).
ReplyDeleteLooking forward to meeting all three of you.
DQ
Debbie,
ReplyDeleteI haven't met you yet, but I get the feeling you care and you're right. We're all in this because we enjoy being creative, meeting new people, gaining knowledge and money matters but not above everything else.
Looking forward to your convention and learning lots.
Thanks
Brenda